Director of Marketing and Communications
$150,000–$170,000 year
On-site · Beverly Hills, California, United States
Job Summary
Director of Marketing and Communications leads the organization’s marketing, communications, ticketing, and audience development efforts with a primary focus on increasing earned revenue, strengthening audience loyalty, and elevating institutional brand visibility. Oversees integrated strategies across subscription and single-ticket sales, pricing, CRM, digital engagement, advertising, public relations, and patron experience in support of more than 150 annual performances and events. Partners with senior leadership to align revenue-generating and fundraising initiatives, manages Box-Office and Marketing/Communications operations, and leads a cross-functional team of staff, contractors, and service providers to drive revenue growth, brand storytelling, and audience insights across multiple channels.
Required Qualifications
- Bachelor’s degree highly preferred; advanced degree or equivalent professional experience preferred; Some college education is required
- 10+ years of senior leadership experience in marketing, communications, audience development, or revenue strategy within the performing arts, live entertainment, cultural sector, or major consumer-facing brands
- Experience driving earned revenue growth through subscription campaigns, ticket sales strategy, pricing optimization, CRM platforms, audience analytics, and data-informed decision-making
- Strong strategic and analytical mindset with experience translating audience insights and market trends into measurable marketing and revenue outcomes
- Proven ability to build and strengthen institutional brands through compelling storytelling, integrated marketing campaigns, and cross-platform communications
- Experience leading high-performing, collaborative, and inclusive teams in fast-paced, creative environments with multiple priorities and deadlines
- Ability to work effectively across departments and build strong partnerships with artistic, development, operations, and executive leadership teams
- Strong understanding of audience engagement strategies and evolving consumer behavior within the performing arts and live entertainment landscape
- Excellent written, verbal, and presentation communication skills, with the ability to represent the organization effectively with media, stakeholders, and the public
- Experience developing and managing departmental budgets, forecasting revenue, and evaluating campaign and operational performance
- Experience overseeing external agencies, consultants, vendors, and creative partners
- Demonstrated ability to manage multiple projects simultaneously, prioritize strategically, and execute effectively under pressure
- Familiarity with ticketing systems, CRM platforms, digital marketing tools, and Microsoft Office applications
- Experience in nonprofit and/or commercial theater or multidisciplinary performing arts organizations preferred
- Passion for the performing arts and a strong appreciation for multidisciplinary artistic programming
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