Director of Lifestyle
$70,000–$72,000 year
On-siteMinneapolis, Minnesota, United States
Job Summary
Design and refine guest experience programs that reflect Minneapolis culture while delivering personalized itineraries and local recommendations. Cultivate relationships with community partners to secure exclusive access and monitor citywide developments for proactive offerings. Collaborate cross-functionally with Operations, Marketing, and Food & Beverage teams to ensure brand alignment and consistent messaging. Gather guest feedback, track engagement metrics, and recommend program enhancements based on performance data. Requires a Bachelor's degree in Hospitality or related field, 3–5 years of hospitality experience, and flexibility to work varied schedules including weekends and holidays.
Required Qualifications
- Flexibility to work a varied schedule, which may include weekends and holidays.
- Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
Desired Qualifications
- Bachelor's degree in Hospitality Management, Tourism, Marketing, Art, Communications, or a related field preferred.
- Demonstrated knowledge of Minneapolis neighborhoods, cultural assets, entertainment venues, and key community stakeholders.
- Strong interpersonal, communication, and customer service skills.
- Proven ability to cultivate partnerships and manage multiple priorities in a fast-paced environment.
- Creative problem-solving abilities with a high level of professionalism and attention to detail.
- Strong computer skills, including Microsoft Office and WordPress.
- Strong communication skills, both verbal and written, including service recovery and resolution.
- Ability to stay calm under pressure and manage multiple concurrent demands while prioritizing responsibilities.
- Approachable, authentic, and engaging demeanor, setting an example for all Associates.
- Results oriented and highly motivated self-starter.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.