Director of IT Commercial Delivery
On-site · Charlotte, North Carolina, United States
Job Summary
Director of IT Commercial Delivery responsible for hands-on leadership of end-to-end IT initiatives supporting Sealed Air’s global SAP ECC environment (primarily SAP SD and Vendavo pricing) across Order-to-Cash processes. Lead configuration, delivery oversight, and business alignment; partner with Commercial Excellence, Sales, Customer Service, Supply Chain, Finance, and Pricing to define priorities and drive strategic initiatives; shepherd automation, AI-enabled capabilities, and continuous improvement across commercial platforms; manage global teams and external partners; monitor KPIs to improve order accuracy, pricing effectiveness, and customer experience; mentor staff and strengthen delivery discipline.
Required Qualifications
- Strong expertise in SAP ECC / SAP SD and Order-to-Cash processes
- Deep understanding of pricing processes and Vendavo solutions
- Experience leading commercial systems delivery initiatives in global ERP environments
- Strong knowledge of billing, invoicing, deliveries, EDI, master data, and commercial transaction flows
- Hands-on solution delivery and configuration mindset
- Ability to collaborate effectively with technical teams, developers, business stakeholders, and external partners
- Familiarity with AI-enabled business solutions, automation, and emerging commercial technologies
- Strong analytical and problem-solving capabilities using operational metrics and business KPIs
- Experience managing global teams, offshore resources, and external vendors across multiple time zones
- Strong communication, stakeholder management, and leadership skills
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