Director of IT
$200,000–$250,000 year
Hybrid · New York City, New York, United States
Job Summary
Director of IT leading IT Service Delivery, IT Engineering, and IT Asset Management, building a high-performing, product-driven IT function to support a distributed workforce and 4,000+ endpoints. Responsible for delivering reliable, secure, and scalable services, owning AI integration into business operations, and leading the NYC HQ build-out with ongoing multi-site operations across the US. Leads IT roadmap, governance, and alignment with ITIL/Agile practices; manages budgets, vendors, and SaaS ecosystems (e.g., Google Workspace, Okta, Atlassian, Jamf, Intune); collaborates with Engineering on AWS/Azure/GCP with Zero Trust; ensures HIPAA/compliance readiness; drives AI/automation initiatives to improve efficiency across IT and business workflows; standardizes metrics and reporting; reports to executive leadership and guides a hybrid in-office schedule (NYC four days/week) while remaining within commuting distance.
Required Qualifications
- 10+ years of IT experience with at least 4 years in a leadership role
- Proven experience leading IT operations in a high-growth environment
- Deep expertise with Google Workspace, Okta, Atlassian (Jira, JSM, Confluence) and IT platforms
- Strong working knowledge of IT and Agile operating models such as Scrum or ITIL
- Demonstrated experience implementing process based automation or AI-driven solutions in IT or business operations
- Experience managing cross-functional stakeholders and delivering large-scale initiatives
- Experience in healthcare or other regulated environments is nice to have
- Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes' commuting distance of the office
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