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Charlie Health1 month ago

Director of IT

$200,000–$250,000 year

Hybrid · New York City, New York, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown
Industry
Healthcare Tech

Job Summary

Director of IT leads IT operations (IT Service Delivery, IT Engineering, IT Asset Management) and scales a high-performing IT function supporting a distributed workforce (>4,000 endpoints). Focused on delivering reliable, secure, and scalable services as a product-driven function, with an AI/automation roadmap and integration into core workflows. Responsible for the NYC headquarters build-out and ongoing multi-site operations across the US, including NYC and Nashville offices. Requires leadership, governance, budget and vendor management, and ownership of platforms such as Atlassian, Google Workspace, Okta, Jamf, and Intune, plus cloud partnerships (AWS, Azure, GCP) and Zero Trust. Must ensure HIPAA/compliance and audit readiness; hybrid in-office role in NYC four days per week; base pay between $200k-$250k with potential equity and other components.

Required Qualifications

  • 10+ years of IT experience
  • at least 4 years in a leadership role
  • experience leading IT operations in a high-growth environment
  • deep expertise with Google Workspace, Okta, Atlassian (Jira, JSM, Confluence) and IT platforms
  • strong working knowledge of IT and Agile operating models such as Scrum or ITIL
  • demonstrated experience implementing process based automation or AI-driven solutions in IT or business operations
  • experience managing cross-functional stakeholders and delivering large-scale initiatives
  • ability to work a hybrid schedule of 4 days/week in the NYC office and reside within 75 minutes commuting distance
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$200k – $250k / yr

Director of IT · Charlie Health

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