Director of Inpatient Nurse Liaisons
On-siteWilmington, North Carolina, United States
Job Summary
Manage and coach the Inpatient Clinical Liaison team while providing clinical support for inpatient hospice and palliative teams at NHRMC and Coastal Region hospitals. Act as a key resource for physicians, patients, families, and staff regarding hospice services, palliative care, and end-of-life issues, collaborating with hospice physicians to determine appropriate admissions to the in-hospital hospice program. Identify barriers in the referral community, analyze trends in referrals and admissions to develop improved clinical strategies, and participate in strategic planning to enhance the program. Oversee human resource functions including hiring, performance evaluations, and disciplinary matters, making staffing recommendations to leadership. Foster a positive work environment that promotes employee satisfaction and professional growth, committed to personal development and upholding the mission and values of Lower Cape Fear LifeCare. Monday through Friday 8 am to 5 pm.
Required Qualifications
- Graduate of an approved school of nursing, either through an AD, Diploma or BSN program
- Current license to practice professional nursing in the State of North Carolina / South Carolina
- Minimum of five years' experience in Hospice and/or Palliative Care
- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
- Verbal and written communication skills with ability to speak and write clearly, and ability to effectively present information to top management, public groups and/or boards of directors
- Collaborative problem-solving skills, planning skills, and management skills, especially those of coordination and evaluation
- Knowledge of licensing, certification, and accreditation standards
- A strong background of nursing skills, knowledge of nursing standards and the Nurse Practice Act
- Ability to analyze trends
- Must be literate in the English language
- Ability to develop positive interactions with patients, families, physicians, staff, peers, and external customers to effectively care for patients and manage the daily operations of the facility
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
- Ability to work in a group
- Conflict resolution skills
- Knowledge of stress management
- Must be able to read and understand regulations and standards
- Must be able to formulate policies and procedures
- Must be able to manage daily operations
- Must be able to direct patient care activities
- Must be able to supervise staff
- Must be able to plan, implement and evaluate programs and interventions
- Requires a high level of mental faculties accompanied by short and long-term memory
- Ability to use sight to assess, plan, implement and evaluate patient care activities, monitor records, etc
- Ability to use hearing to communicate with staff and patients
- Potential exposure to blood and blood borne pathogens, body fluids, sharps, and infectious diseases
- May be exposed to dangerous animals and traffic hazards while performing supervisory visits
- May encounter patients and other situations which present a potential threat to personal safety
- May encounter temperature changes and weather extremes
- Monday through Friday 8 am to 5 pm
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