Director of Information Technology
On-siteDallas, Texas, United States
Job Summary
Assess, improve, and modernize an existing technology environment while overseeing business-critical applications supporting CRM, billing, inventory, ticketing, and operational workflows. Provide leadership for software enhancements, integrations, automation projects, and operational improvements, managing internal technical resources and offshore/remote contractors. Coordinate with third-party partners for larger development and implementation efforts, driving system simplification, stability, and process improvement initiatives. Partner directly with executive leadership on technology priorities and long-term planning, remaining close enough to understand technical design and development decisions. Initially work onsite five days per week to learn the business and build relationships, with long-term flexibility for limited remote work. This organization values authenticity, accountability, and practical problem-solving within a highly collaborative environment with direct access to executive leadership.
Required Qualifications
- 10+ years of experience within software development, technology engineering, systems architecture, or related technology leadership roles
- Strong understanding of software applications, integrations, APIs, databases, and development processes
- Experience managing or leading application development and enhancement efforts
- Ability to engage credibly with engineers and developers on technical solutions
- Experience evaluating and improving existing platforms rather than building greenfield environments
- Experience managing technical teams and/or offshore development resources
- Proven ability to prioritize work, drive accountability, and deliver results through internal and external teams
- Comfortable operating in a player-coach capacity when needed
- 4 days a week on-site in Dallas, Texas
- W2 Direct Hire Role
Desired Qualifications
- Telecommunications, connectivity, infrastructure, utilities, logistics, or other operationally intensive industries preferred
- Experience supporting customer-facing platforms, service operations, or complex system integrations is highly desirable
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