Director of Housekeeping
On-siteCharleston, South Carolina, United States
Job Summary
Manage daily Housekeeping department operations, including laundry, to ensure the highest levels of cleanliness and guest satisfaction. Provide supervision and direction for all activities, overseeing guest rooms and public areas while scheduling, staffing, and conducting room inspections. Delegate workloads to guarantee maximum production with minimum labor and material expenses. Monitor house counts to adjust staffing accordingly and lead training and development for employees. Maintain a professional demeanor and positive attitude toward all staff and guests. Requires 2+ years of experience as an Executive Housekeeper or manager at a full-service property with similar size and quality.
Required Qualifications
- 2 years' experience as an Executive Housekeeper, Housekeeping manager or Housekeeping Supervisor, preferably with a full-service property
- Management experience
- Must have experience at properties of similar size and quality
- Proficiency in Microsoft applications
- Clear, concise written and verbal communication skills
- Excellent service & communication skills
- Strong technical skills
- Excellent time management skills
- Strong organizational skills
- Computer and telephone skills
- Excellent listening skills
- Exceptional detail in follow-up
- Excellent safety and sanitation skills
- Creative problem-solving skills
- Basic mathematical skills
- Strong attention to detail
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