DIRECTOR OF HOSPITALITY
On-siteAr Rayyān, Baladīyat ar Rayyān, Qatar
Job Summary
Direct the Department of Hospitality Services by planning operations, establishing goals, controlling costs, and improving service delivery effectiveness. Optimize hospitality services for LPCHS to enhance quality, safety, and patient satisfaction while scaling the department for expansion and renovation. Develop systems to provide unique experiences for pediatric and obstetric populations, including oversight of off-site food services. Manage budgets, implement metrics, and leverage analytics to measure outcomes and inform the management team. Oversee Food Transformation, Environmental Services, patient transport, and equipment relocation activities. Negotiate contracts, manage workflows, and lead cross-functional teams to drive performance in a fast-paced healthcare environment.
Required Qualifications
- Bachelor's degree in business administration, management, or a related field
- Ten (10) years of hospitality leadership experience
- At least one (1) year of experience at a senior level within a major healthcare institution
- Extensive hospitality services experience
- Responsibility for managing and executing business process change initiatives
- Ability to operate at a strategic, tactical and a detailed analytical level
- Ability to express themselves succinctly and with clarity
- Ability to influence senior executives and of delivering cross functional global initiatives
- Ability to interpret data so as to develop concepts that will drive improvement
- Ability to deal with ambiguity, changing priorities and differing needs of the business
- Ability to work effectively cross functionally, bringing teams together to deliver shared goals
- Ability to manage multiple competing priorities
- Proven project management skills on large projects that are highly integrated and cross functional in nature
- Knowledge and expertise in process execution and compliance
- Demonstrated ability to succeed in and to drive a culture of performance
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