Director of Growth
On-siteSmyrna, Georgia, United States
Job Summary
Lead and continuously improve the full customer and consumer experience across all touchpoints while building systems to capture feedback and translate insights into operational improvements. Assess, launch, and scale company-wide growth initiatives, including evaluating new business opportunities and leading pilots or early-stage execution. Own P&L and operating performance for assigned business lines, driving external growth through partnerships, channel development, and go-to-market initiatives. Establish KPIs, accountability, and operating cadence across business areas, working cross-functionally with operations, pricing, purchasing, marketing, technology, finance, and partnerships. Make informed recommendations on where to invest, streamline, or double down as a hands-on leader shaping strategy and driving execution.
Required Qualifications
- Proven experience owning or leading a P&L, business area, channel, or category in a mid‐scale growth environment
- Strong general management instincts across commercial, operational, and financial decision‐making
- Deep expertise in customer experience strategy and feedback systems
- Demonstrated ability to grow businesses, improve performance, and build structure in dynamic environments
- Experience in entrepreneurial, fast‐moving companies
- Comfort with ambiguity and building processes from scratch
- Ability to influence across an organization without relying on a large team
- High standards, accountability, and a results‐driven mindset
- Excellent analytical, communication, and problem‐solving skills
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