Director of Financial Aid
$65,000–$80,000 year
On-site · Haverhill, Massachusetts, United States
Job Summary
Directs the campus Financial Aid Department at the Haverhill, MA campus, overseeing daily operations, ensuring compliance with USDE, state, and accrediting requirements, processing student financial aid applications and documentation, assisting students with Pell Grants and federal loans, preparing award letters and loan disbursements, reviewing ISIRs and verification documents, coordinating with Admissions on file status, applying Professional Judgment when appropriate, maintaining accurate records and compliance documentation, and supporting students with a professional, student-focused approach. The role requires a strong foundation in Title IV processes, regulatory familiarity, and excellent organizational and communication skills for effective interaction with students and staff.
Required Qualifications
- Minimum 4 years of financial aid or related administrative experience
- Strong understanding of financial aid processes and documentation
- Excellent organizational and communication skills
- Strong attention to detail and follow-through
- Ability to manage multiple priorities in a fast-paced environment
- Ability to work effectively with diverse student populations
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