Director of FBO Services
On-siteFort Lauderdale, Florida, United States
Job Summary
Lead Banyan's largest division by directing all FBO operations, including ramp coordination, fuel services, and terminal presentation, while providing strategic leadership across Operations, Line Service, Safety & Training, and Customer Support. Mentor senior leaders to build a high-performing team aligned with uncompromising service standards and FAA/EPA compliance. Oversee financial performance through budgeting, forecasting, and P&L accountability, while managing fuel procurement, pricing strategy, and vendor partnerships to drive volume and profitability. Establish trusted relationships with aircraft owners and corporate flight departments to ensure personalized, discreet service experiences. Partner with Sales & Client Relations to support targeted marketing initiatives and maintain awareness of market dynamics.
Required Qualifications
- Minimum of 5 years of progressive leadership experience within FBO, aviation operations, or a comparable high-touch service environment
- Demonstrated success managing large, multi-functional teams (25+ teammates)
- Strong financial acumen with experience in P&L oversight and fuel operations
- Deep understanding of corporate aviation and the expectations of discerning clientele
- Exceptional leadership presence, communication skills, and ability to influence at all levels
- A disciplined, detail-oriented approach with a passion for delivering precision service at scale
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