Director of Facilities & Operations - Montclair State University
$115,000–$125,000 year
On-siteMontclair, New Jersey, United States
Job Summary
Manage overall maintenance and custodial operations for The Heights at Montclair State University, including fiscal oversight, capital planning, and development of preventive maintenance and cleaning plans. Lead the maintenance and custodial team through hiring, training, performance evaluation, and bi-weekly payroll processing while supervising one Assistant Director and one Maintenance Supervisor. Serve as the primary liaison to the University, owner, auditors, and campus partners, coordinating with Residential Education, Student Affairs, and University Facilities to ensure resident satisfaction. Oversee human resources functions, emergency response, and vendor contracts to maintain cost-effective, high-quality service delivery. Manage operating and capital budgets, including proposal development, variance reporting, and accounts payable.
Required Qualifications
- Bachelor's degree
- 7+ years in student housing operations, property management, facilities management
- Previous experience in operations including budget, personnel, analyzing data, report generation, business administration processes, facilities management, and budget management
- Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners
- Proficiency with Microsoft Office, student housing management software and work order management systems
- Ability to operate standard office equipment (e.g., copier, computer, telephone)
- Experience supervising full-time staff
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and competing priorities in a dynamic environment
- Ability to lift and/or move up to 35 pounds
Desired Qualifications
- Master's degree preferred in higher education, student personnel, business administration, facilities, project management or a related field
- Knowledge of building systems such as chilled water HVAC systems, fan coil units, building automation control systems, rooftop outside air units, etc.
- Experience in the implementation of capital projects, development of maintenance reports and presentation of results to constituents, and experience in student or multi-family housing or in a higher education environment
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