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GESPosted 1 month ago

Director of Exhibitor Success

$105,000–$105,000 year

HybridOrlando, Florida, United States or Baltimore, Maryland, United States

Full TimeSenior LevelLarge

Job Summary

Oversee overall operations and strategic direction for the Exhibitor Success department, ensuring consistent execution of standardized business practices across the network. Partner with Sr. Directors to align strategy, execution, and service delivery while managing planning, forecasting, and reporting for in-house and show-site staff. Lead departmental support of national initiatives, manage multi-regional teams, and navigate high-pressure environments with sound judgment and empathy. Identify training needs and communicate development opportunities to senior leadership. Work nights, weekends, and travel up to 50% as business needs require.

Required Qualifications

  • 10+ years of customer service experience in a managerial capacity
  • Willingness to work nights, weekends, and travel up to 50% as business needs require

Desired Qualifications

  • 10+ years total customer service experience preferred
  • Experience managing teams across multiple geographic areas preferred
  • Tradeshow industry experience preferred

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