Director of Event Operations

Manage daily event service, banquet, and event technology operations for the Event Operations Department, leading a team of managers and ensuring highest levels of guest and employee satisfaction. Develop and implement long-term business strategies, establish measurable goals, and oversee event logistics, administrative processes, and maintenance of function spaces and equipment. Ensure compliance with food safety standards, emergency procedures, and corporate initiatives while conducting MVP audits and managing inventory. Consult with clients to determine event objectives, review departmental budgets, and adjust expenditures based on revenue to maximize profitability. Lead event operations meetings, coordinate delivery teams, and manage staffing levels to meet operational needs.