Director of Enterprise Safety & Strategic Operations
$180,000–$185,000 year
On-siteSan Francisco, California, United States
Job Summary
Design and lead IOA's enterprise emergency preparedness program, serving as the designated Incident Commander for all critical incidents. Develop and maintain the Emergency Operations Plan, Continuity of Operations Plan, and Incident Command System while coordinating drills and advising executive leadership during crises. Oversee standardized client safety programs, incident reporting, and Root Cause Analysis for serious adverse events, partnering with Quality & Performance Excellence and Operations to implement IHI-aligned methodologies. Lead workplace violence prevention initiatives, including safety assessments, de-escalation training, and mitigation strategies for team members in community settings. Provide interim operational leadership for divisions during transitions and execute complex cross-functional strategic initiatives assigned by the Chief Operating Officer.
Required Qualifications
- Exceptional emotional intelligence and relationship-building skills
- Ability to influence and collaborate without direct authority
- Willing to travel occasionally to effectively serve IOA's broad employee base in all service areas
- Strong strategic thinking, critical thinking, and sound judgment
- Proven project leadership and organizational change management experience
- Excellent communication and facilitation skills
- Ability to independently lead complex initiatives from concept through implementation
- Commitment to continuous improvement, accountability, and organizational learning
- Comfortable leading during emergencies and periods of organizational change
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.