Director of Enablement & Performance
HybridLondon, England, United Kingdom
Job Summary
Design and implement a unified enablement strategy that elevates performance across Sales, Product, Engineering, Marketing, Customer Success, and Support. Partner with functional leaders to identify performance gaps and develop targeted solutions, while building scalable onboarding programs that accelerate time to performance for new hires. Develop a central knowledge ecosystem for on-demand learning, translate product complexity into clear training, and define KPIs to continuously assess and optimize enablement impact. This highly cross-functional leadership role reports to the Chief Operating Officer, requiring a data-first mindset to drive measurable improvements in ramp time, quota attainment, and customer satisfaction.
Required Qualifications
- 7+ years in enablement, performance improvement, learning & development, or GTM operations
- Experience partnering with both go-to-market and technical teams
- Hands-on experience building content, onboarding flows, or enablement systems
- Comfortable working cross-functionally and collaborating with Sales, CS, Product, and Marketing teams
- Strong communication and stakeholder skills
- Data-first mindset
- Builder mentality
Desired Qualifications
- ideally within high-growth B2B SaaS companies
- Experience in SaaS
- Experience in AI-enabled systems
- Experience in open-source communities
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