Director of Convention Services
$90,000–$110,000 year
On-siteMiami, Florida, United States
Job Summary
Develop and execute a comprehensive sales strategy for tradeshows and conventions at the Miami Airport Convention Center, identifying upcoming events to generate room nights and ancillary revenue. Research exhibitors to create targeted prospecting lists, then build and maintain relationships with show managers, associations, and corporate decision-makers. Conduct pre-show outreach and attend industry events as the hotel's sales representative to secure blocks, reservations, and banquet services. Convert tradeshow leads into definite business by maintaining an active pipeline, establishing preferred-hotel relationships, and creating account-specific strategies. Partner with Revenue Management to maximize rates during high-demand periods while monitoring booking pace and communicating risks to leadership.
Required Qualifications
- 3+ years of hotel sales, convention, meeting, event, or related hospitality experience preferred
- Proven success in business development and prospecting
- Strong understanding of the tradeshow, convention, and meetings market
- Excellent communication, presentation, negotiation, and closing skills
- Comfortable making cold calls and developing new business
- Highly organized with strong follow-up skills and the ability to manage multiple opportunities
- Energetic, outgoing, and comfortable networking with executives, planners, exhibitors, and event professionals
- Ability to work independently while collaborating closely with Sales, Revenue Management, Catering, and Operations
- Strong knowledge of the Miami corporate and convention market preferred
- Experience with Hilton systems and/or hotel CRM platforms preferred
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