Director of Conference & Events
$31,200–$31,200 year
On-siteSydney, New South Wales, Australia
Job Summary
Lead a high-performing Conference & Events Sales team, converting enquiries into exceptional guest experiences while driving revenue growth and commercial success. Manage high-value accounts from initial contact through confirmation, supporting complex negotiations, proposals, and contract management. Build trusted relationships via site inspections and planning meetings, ensuring seamless transitions to hotel operations and identifying opportunities to enhance systems and the client journey. Forecast, report, and optimize performance through commercial analysis, collaborating with Sales, Marketing, Revenue, Finance, and Operations to deliver outstanding outcomes. Coach and mentor staff to foster a culture of accountability and continuous development. Report to the Commercial Director within Sydney's premier luxury hotel, Sofitel Sydney Wentworth, contributing to its status as Australia's leading conference destination.
Required Qualifications
- Demonstrated leadership experience within Conference & Events Sales or a comparable hotel sales environment
- Proven success driving revenue growth, conversion and commercial performance
- Outstanding coaching, mentoring and people leadership capability
- Strong negotiation and relationship management skills
- Excellent written and verbal communication
- Exceptional organisational skills with strong attention to detail
- Advanced knowledge of Delphi, Opera and Microsoft Office
- The ability to manage competing priorities while maintaining service excellence
- A collaborative leadership style with a commitment to continuous improvement
- Full working rights in Australia
Desired Qualifications
- Experience in a luxury environment where attention to detail, collaboration and exceptional service are non-negotiable
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