Director of Clinical Services

Job Summary

Required Qualifications

• •Seasoned behavioral health executive
• •Demonstrated experience directing clinical services
• •Demonstrated experience leading multidisciplinary teams
• •Demonstrated experience implementing large-scale programs
• •Demonstrated experience building strategic partnerships
• •Strong operational leadership skills
• •Excellent relationship management abilities
• •Proven record of improving clinical quality
• •Proven record of improving organizational performance
• •Proven record of improving program outcomes
• •Executive leadership for all clinical service delivery
• •Establishing and maintaining high standards of clinical excellence
• •Ensuring compliance with ethical and regulatory requirements
• •Promoting evidence-based practices
• •Fostering a culture of continuous quality improvement
• •Ensuring clinical services are delivered consistently, effectively, and in alignment with the organization's mission and strategic goals
• •Executive oversight of clinical quality, service delivery, clinical risk, and regulatory compliance
• •Establish systems for monitoring documentation, treatment planning, client outcomes, clinical performance, and corrective action
• •Lead quality assurance, performance improvement, and clinical policy development
• •Supervise and develop Clinical Supervisors and other clinical leaders
• •Provide consultation regarding complex, high-risk, or escalated clinical matters
• •Primary executive responsibility for designing, building, implementing, evaluating, and continuously improving clinical education, apprenticeship, and workforce development infrastructure
• •Developing a comprehensive apprenticeship program that prepares future behavioral health professionals through a structured, competency-based learning experience
• •Establish the educational infrastructure, curriculum, training standards, supervision model, and evaluation framework
• •Design and complete a comprehensive 16-month clinical apprenticeship curriculum organized by week, with defined learning objectives, competencies, instructional content, applied activities, supervision expectations, performance milestones, and required deliverables
• •Develop the full educational infrastructure necessary to operate the program, including facilitator guides, participant materials, training manuals, competency assessments, evaluation tools, progress-tracking systems, and remediation procedures
• •Establish a structured apprenticeship model integrating clinical instruction, supervised practice, documentation proficiency, professional development, organizational orientation, and readiness for increasingly independent clinical responsibilities
• •Coordinate the implementation, delivery, evaluation, and continuous improvement of the apprenticeship program
• •Ensure the apprenticeship curriculum aligns with organizational standards, applicable licensure and supervision requirements, evidence-based clinical practices, workforce needs, and contractual or funding requirements
• •Demonstrate measurable weekly progress toward completion of the 16-month apprenticeship framework in accordance with an approved project plan and implementation timeline
• •Operational management of all clinical programs
• •Ensuring appropriate staffing, efficient workflows, and effective resource utilization
• •Maintaining a high-performing clinical workforce
• •Ensuring that staffing capacity, clinician productivity, supervision, and service delivery support the organization's current and future needs
• •Direct daily clinical operations, staffing capacity, clinical assignments, supervision structures, and escalation processes
• •Collaborate with administrative and human resources leadership on clinician recruitment, selection, onboarding, performance management, retention, and workforce planning
• •Establish and monitor systems for clinical productivity, caseload management, service access, documentation timeliness, and operational performance
• •Use clinical, workforce, utilization, and operational data to identify trends, resolve barriers, recommend improvements, and ensure contractual and organizational expectations are achieved
• •Senior clinical representative in cultivating and maintaining strategic partnerships
• •Collaborating with school districts, healthcare organizations, government agencies, referral partners, and other stakeholders
• •Represent Virtual Peace of Mind's clinical expertise while supporting organizational growth and innovation
• •Serve as Virtual Peace of Mind's senior clinical liaison with school districts, principals, district administrators, state agencies, healthcare organizations, government entities, referral partners, grant partners, and other strategic stakeholders
• •Represent the organization in implementation meetings, clinical planning discussions, partnership reviews, service-delivery meetings, and other assigned external engagements
• •Lead the clinical implementation of new contracts, programs, districts, grants, and service lines
• •Develop and execute partner-specific engagement and improvement plans
• •Address and resolve partner concerns related to clinical services, program implementation, workforce readiness, and service delivery
• •Contribute to organizational planning, strategic decision-making, and long-term growth initiatives
• •Collaborate with the CEO to develop scalable clinical systems
• •Strengthen organizational performance
• •Ensure that clinical operations align with the overall vision and direction of Virtual Peace of Mind
• •Participate in executive leadership, organizational planning, strategic decision-making, and the development of scalable clinical systems
• •Lead assigned strategic initiatives that strengthen clinical quality, organizational efficiency, workforce development, program implementation, and service growth
• •Use clinical, operational, workforce, partnership, and financial information to provide executive-level reports, recommendations, and corrective-action plans
• •Assist with developing and monitoring clinical department budgets, staffing investments, training resources, apprenticeship expenditures, and other assigned organizational resources
• •Make day-to-day clinical and operational decisions necessary to ensure effective service delivery, workforce performance, program implementation, clinical quality, and partnership responsiveness
• •Exercise independent judgment in supervising clinical personnel, resolving routine operational concerns, implementing approved initiatives, establishing clinical workflows, and directing assigned resources