Director of Clinical Operations
On-site · Ann Arbor, Michigan, United States
Job Summary
Director of Clinical Operations is a senior leadership role overseeing the integration and performance of clinical programming across the organization. Leads strategic planning, data-informed decision making, and operational excellence; ensures coordinated delivery of clinical, nursing, allied health, case management, and engagement services to achieve high-quality, person-centered care. Responsible for executive engagement, KPI reporting, budget management, regulatory compliance (MDHHS/CMH in Michigan), and accountability for performance across Nursing, Therapy, Case Management, and Activities, with a focus on outcomes, fiscal stewardship, and continuous program improvement.
Required Qualifications
- Bachelor’s degree required
- Master’s degree preferred in Healthcare Administration, Business, or related field
- Minimum of 7–10 years of progressive leadership experience in healthcare or residential services
- Experience managing multiple departments and overseeing managers
- Strong knowledge of Michigan regulatory systems (MDHHS, CMH)
- Exceptional leadership, analytical, organizational, and communication skills
- Experience supporting I/DD and TBI populations in an Adult Foster Care setting preferred
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