Director of Client Partnerships
Remote · Canada
Job Summary
Director of Strategic Client Partnerships role focusing on enterprise client relationships across AI and data-workforce development programs. Own strategic account plans connecting client priorities to program delivery, value realization, renewal health, and expansion opportunities. Lead cross-functional teams across learning, program operations, product, marketing, analytics, sales, and leadership to deliver against client commitments and business outcomes. Build executive relationships with economic buyers, sponsors, and program owners; translate program data and client feedback into decisions, next steps, and a clear value story. Identify renewal, upsell, cross-sell, and expansion opportunities by understanding client goals and shaping Correlation One solutions around those goals. Create repeatable account-management practices and track metrics such as client health, engagement, learner adoption, and account growth. Remote role located in Canada (EST-compatible) with support for a distributed workforce.
Required Qualifications
- 8 to 12+ years of experience in strategic account management, enterprise client success, consulting, business transformation, workforce transformation, or complex program delivery
- Proven ability to own complex enterprise relationships from strategy through execution, including stakeholder management, delivery oversight, value realization, renewal health, and expansion planning
- Strong executive communication skills and ability to turn complex information into clear narratives and actionable next steps
- Ability to drive alignment across internal teams without formal authority and to create momentum
- Experience and interest in workforce development, digital transformation, education, AI, and technology sectors preferred
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