Director of Business Office

Monitor cash collections, days outstanding, and denials while establishing controls for patient accounting systems. Manage third-party insurance carrier communications to resolve cash flow issues and oversee outside collection vendors. Provide staff management including hiring, training, and performance reviews to ensure efficient department operations. Lead claim management activities to support financial goals and collaborate with utilization review and admissions staff for coverage authorization. Review statistical reports to identify operational deficiencies and implement corrective action plans.