Director of Business, Leisure & Entertainment Travel
On-siteDallas, Texas, United States
Job Summary
Develop business and leisure travel revenue by prospecting clients, conducting site inspections, and cultivating relationships with industry organizations. Execute quarterly action plans, manage accounts, and ensure timely client responses while adhering to sales and catering guidelines. Resolve conflicts swiftly, anticipate client needs, and deliver solutions through proactive communication across all departments. Maintain strong customer relations and represent Virgin Hotels as a trusted industry partner. This role requires a self-motivated leader with 3-5 years of hospitality sales experience to drive growth and meet revenue goals.
Required Qualifications
- Current, legal and unrestricted ability to work in the United States
- Previous hospitality experience
- Minimum 3 - 5 years of previous sales as well as supervisory experience
- Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone
- Proficient in Teams MS Outlook, Word, Excel and PowerPoint
- Must be a self-motivated rock star who is organized and thinks a little differently
- Must be able to change direction and work on multiple project aspects at once
- Must be able to anticipate needs and over deliver wherever possible
- Must be able to think on their feet and use their initiative to solve problems and deliver solutions
- Must be able to comply with all safety and health department procedures, as well as, all state and federal liquor laws
Desired Qualifications
- Great team player with the ability create excellent working relationships across the group
- Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team
- Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
- Strong communication and presentation skills to all levels of management
- Creativity and innovation
- Ability to think outside the box and approach all issues with a completely fresh approach
- Enthusiastic, passionate, able to enthuse and motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
- Open to developing their professional selling skills through Virgin Hotels organized training programs and weekly refreshers
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