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Pacers Sports & Entertainment6 days ago

Director of Business Intelligence

On-site · Indianapolis, Indiana, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Large

Job Summary

Director of Business Intelligence leading data modeling, analytics, and governance across marketing, ticketing, partnerships, and operations; responsible for building dashboards and reports, overseeing survey strategy, mentoring analysts, and driving data-driven decisions to optimize ROI. Focuses on turning data into concise, executive-ready insights, ensuring data quality and trust, and collaborating cross-functionally to enhance customer understanding and business performance.

Required Qualifications

  • Bachelor’s degree required, with strong preference for analytics, statistics, computer science, economics, or related technical discipline
  • 8+ years of experience in business intelligence, marketing analytics, sales analytics, or similar analytical role
  • 5+ years of supervisory or team-lead experience, including coaching and developing analysts
  • Exceptional communication skills, with the ability to translate complex analytical concepts for audiences of all technical levels
  • Advanced SQL proficiency, including multi-table joins, subqueries, and performance-optimized querying
  • Strong grounding in data mining and data engineering principles, including predictive analytics, data mapping, and integrating on-premises and cloud-based data sources
  • Hands-on experience with statistical modeling techniques, such as GLM, logistic regression, variable selection, and other predictive methods
  • Experience writing advanced SAS code, including complex models, macros, and automation workflows
  • Proficiency with Qualtrics and experience integrating survey data into CRM systems to enrich customer profiles
  • Technical competency with statistical tools (Excel, R, or similar) and data visualization platforms (Tableau, Power BI, or equivalent)
  • Demonstrated experience working collaboratively across diverse business units, such as marketing, sales, partnerships, finance, and operations
  • Experience in sports or entertainment industries is a plus but not required
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Pacers Sports & Entertainment

Director of Business Intelligence

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