Director of Business Development and Account Management
HybridBrantford, Ontario, Canada
Job Summary
Maintain and strengthen relationships with existing long-term care and retirement home clients while acting as a trusted advisor to key stakeholders. Identify new business opportunities across Canada by building relationships with operators, architects, designers, and corporate decision-makers to generate and manage a healthy sales pipeline. Establish CRM discipline, pipeline management, and scalable sales tools to improve efficiency and create a repeatable sales function. Partner with ownership on strategy and support the recruitment and development of future business development team members. Represent the company at industry events and conferences to drive growth in the senior living sector.
Required Qualifications
- 7+ years of business development, sales, account management, or sales leadership experience
- Ability and willingness to travel approximately 25% – 40% of the time within Ontario (semi-annually National)
- Demonstrated ability to thrive in a fast-paced, evolving environment, successfully balancing multiple concurrent client projects, strategic initiatives, and competing priorities while bringing structure, organization, and accountability
- Proven ability to develop and grow strategic client relationships while managing complex B2B sales cycles
- Strong networking and relationship-building skills with demonstrated ability to work independently in a growth-oriented environment
- Experience using CRM systems and pipeline management tools
- Excellent communication, presentation, and negotiation skills
- Authorization to work in Canada
Desired Qualifications
- Existing relationships within Canada's senior care sector and experience in one or more of the following sectors: Long-term care, retirement living, senior housing, or healthcare
- Commercial interiors, contract furniture, architectural products, or construction-related sales
- Entrepreneurial mindset with a builder's mentality
- Ability to balance strategy with hands-on execution
- Strong business acumen and commercial judgment
- Customer-focused, relationship-driven approach
- Passion for growth, innovation, and creating long-term value
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