HEARTSHARE HUMAN SERVICES OF NEW YORK logo
HEARTSHARE HUMAN SERVICES OF NEW YORK1 day ago

Director of Billing

$110,000–$130,000 year

On-site · Brooklyn, New York, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Unknown

Job Summary

Director of Billing at HeartShare Human Services leads Medicaid revenue cycle, including claim submission, rebilling, payment posting, denial management, and A/R reconciliation; drives KPI-driven performance, data analytics, and reporting using the Millin billing system; collaborates with Fiscal, Program Operations, and Compliance to ensure regulatory compliance, internal controls, and strategic revenue decisions; oversees a billing team, implements process improvements, and aligns cross-functional efforts to optimize reimbursement and financial outcomes.

Required Qualifications

  • Bachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field required.
  • Minimum 7–10 years of healthcare or human services billing experience, including at least 3–5 years in a leadership position overseeing Medicaid billing operations.
  • Demonstrated experience managing billing operations using Millin or comparable Medicaid billing and revenue cycle platforms.
  • Advanced Excel skills (e.g., VLookup, Pivot Table).
  • Strong experience developing and monitoring billing KPIs, dashboards, and performance metrics.
  • Advanced knowledge of Medicaid billing regulations, claim submission protocols, rate structures, and payer requirements.
  • Proven ability to analyze billing data to identify revenue loss due to underbilling, unbilled items, errors, denial trends, and opportunities for process improvement.
  • Strong analytical, leadership, and communication skills; ability to translate complex billing data into actionable insights.
  • Experience implementing workflow improvements and automation within billing or revenue cycle processes.
  • Experience managing billing operations in a human services, behavioral health, or nonprofit environment preferred.
  • Familiarity with Medicaid audits, regulatory reporting, and compliance oversight.
  • Ability to train, mentor, and develop billing staff while promoting accountability and performance management.
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$110k – $130k / yr

Director of Billing · HEARTSHARE HUMAN SERVICES OF NEW YORK

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