Director of Applied Quality Control
$117,000–$141,500 year
Remote · United States
Job Summary
Director of Applied Quality Control leads EVC’s quality control for voter registration programs. You will supervise a staff analyzing hundreds of thousands of forms from multiple partners, create and manage QC systems and policies to improve form quality, provide partner support and strategic updates, oversee training and onboarding of QC staff, audit QC results, and communicate complex technical concepts to diverse audiences. Requires strong data/technical experience in quality control, excellent communication, leadership of cross-functional teams, and a willingness to travel. The role reports to the Sr. Director of Technology and Quality Control and emphasizes process improvement, policy development, and collaboration with partners to maximize civic engagement.
Required Qualifications
- 3-5 years of experience directly managing staff, including performance management and coaching, who execute complex technical or data-driven quality control processes
- demonstrated success in leading the strategy, design, and implementation of technology/data projects, particularly high-stakes quality control systems or civic engagement programs
- proven ability to lead high-level decision-making and negotiate solutions with multiple internal and external stakeholders
- exceptional ability to communicate complex technical and statistical concepts to diverse non-technical audiences (written and verbal)
- demonstrated ability to develop and implement new systems and policies to improve organizational efficiency and maintain high quality standards
- 20% travel required to attend site visits, partner kickoffs, etc.
Additional Requirements
- Must be eligible to work lawfully within the United States; visa sponsorship not offered
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