Director, National Accounts Operational Excellence-Irvine, CA

Lead continuous improvement initiatives that enhance efficiency and operational effectiveness across National Accounts. Partner with cross-functional stakeholders to identify priorities, resolve challenges, and drive alignment through executive-level communication. Define and execute the operational excellence roadmap, translating business strategy into scalable processes for new account onboarding and program implementation. Serve as the primary operational lead for data initiatives, optimizing reporting and decision-making frameworks. Manage escalations and support needs to ensure business continuity while coaching direct reports toward accountability.