Director, National Accounts Operational Excellence-Irvine, CA
$141,500–$268,500 year
HybridIrvine, California, United States
Job Summary
Lead continuous improvement initiatives that enhance efficiency, scalability, and operational effectiveness across National Accounts. Partner with cross-functional stakeholders to identify priorities, resolve operational challenges, and drive alignment through clear, executive-level communication. Define and execute the National Accounts operational excellence roadmap, translating business strategy into scalable, repeatable processes. Drive data optimization efforts to improve reporting, decision-making, and customer experience while serving as the primary operational lead for National Accounts data initiatives. Streamline workflows, establish best practices, and manage ongoing support needs to ensure business continuity. Support emerging accounts and new business onboarding to enable smooth implementation and reduce friction.
Required Qualifications
- Bachelor's degree
- 10+ years of relevant experience in operational excellence, business operations, data governance, or a related field
- Proven experience leading cross-functional teams and driving process improvement and operational execution in a complex, matrixed organization
- Strong understanding of data frameworks and operational reporting processes
- Ability to identify operational risks, resolve issues quickly, and drive effective decision-making
- Strong analytical and problem-solving skills with a continuous improvement mindset
- US & Puerto Rico only
Desired Qualifications
- advanced degree
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