Director, Market Research Operations (Remote - EST)
$109,900–$306,200 year
HybridWayne, New Jersey, United States
Job Summary
Lead a team of onshore and offshore research professionals to execute quantitative and qualitative healthcare studies, overseeing feasibility assessments, recruitment strategies, and vendor management. Drive operational excellence by optimizing panel utilization, resolving fielding escalations, and implementing scalable processes for difficult-to-source physician and HCP audiences. Partner with client-facing Principals on business development and risk assessment while mentoring staff to ensure compliance and data quality. Collaborate cross-functionally with Commercial, Strategy Consulting, and Analytics teams to deliver high-impact primary research that integrates secondary data assets.
Required Qualifications
- Bachelor's Degree
- 7–10+ years of progressive experience in primary market research
- strong exposure to healthcare
- Demonstrated success leading research teams
- delivering complex primary research studies
- Strong expertise in feasibility
- sampling
- recruitment strategy
- vendor management
- Ability to manage large project portfolios
- prioritize effectively
- solve problems proactively
- Excellent communication skills
- collaborate across technical and non‐technical teams
- Experience with online survey platforms (e.g., Forsta, Qualtrics, SurveyMonkey)
Desired Qualifications
- Master's degree
- knowledge of Conformit or similar tools
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