Director, Maintenance & Operations
On-siteEdmonton, Alberta, Canada
Job Summary
Develop and maintain preventive maintenance programs and procedures for Rogers Place, ICE Plaza, and Fan Park, ensuring systems conform to manufacturer recommendations and corporate standards. Lead a diverse team of trades and contractors in daily operations, including plumbing, electrical, and carpentry, while managing the Computerized Maintenance Management System and overseeing service contracts and vendor performance. Coordinate repair work at OEGHQ, facilitate venue conversions for events, and support capital project planning and execution. Liaise with the City of Edmonton on the long-term maintenance agreement and participate in the Integrated Infrastructure Services Steering Committee. Serve as Event Commander and Back of House Manager during major events, available on an on-call basis for emergencies. Manage operating and capital budgets, implement time and attendance systems, and ensure full adherence to Occupational Health and Safety legislation and hazardous materials standards.
Required Qualifications
- Post-secondary education in facility or building systems management, engineering technology, building operations, or a related discipline
- 8–10+ years of progressive experience in facility or building operations and maintenance
- 5+ years in a leadership role
- Experience in a large arena, stadium, or complex multi-use public-assembly facility
- Working knowledge of electrical, plumbing, building automation, and life-safety systems
- Demonstrated experience designing and managing preventive maintenance programs
- Administering a Computerized Maintenance Management System (CMMS)
- Solid understanding of Alberta Occupational Health and Safety legislation, building and fire codes, and hazardous materials requirements
- Track record of building a strong safety culture
- Proven experience developing and managing operating and capital budgets
- Experience managing service contracts, procurement, and vendor and contractor performance
- Project management experience supporting capital projects
- Valid Alberta driver's licence
- Ability to pass any required background checks
- Strong computer skills with proficiency in Microsoft Office (Word, Excel and PowerPoint)
- Ability to work independently and under tight deadlines
- Excellent communication and interpersonal skills
- Strong organizational skills
- Ability to manage multiple projects and tasks simultaneously
- Ability to work with a dynamic group of individuals in many different departments
- Ability to prioritize tasks
- Positive, energetic and professional attitude
- Strong interpersonal skills
- High level of accuracy and attention to detail
- High level of poise and professionalism when dealing with all internal and external stakeholders
- Proactive and resourceful with an ability to 'make things happen'
- Good balance of creative/communications instincts and logical, analytical skills
- Ability to work evenings and weekends as required by event and promotions schedule
- Available on 'on-call' basis during off hours for emergency situations
- Ability to work evenings, weekends, and holidays as required
Desired Qualifications
- Experience in a large arena, stadium, or complex multi-use public-assembly facility is strongly preferred
- PMP or a recognized facility/asset management designation (e.g., FMP, CFM, RPA)
- A relevant journeyperson trade certification (e.g., electrician, plumber/gasfitter, refrigeration, or power engineering)
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