Director, Key Account Management - Automotive
$142,000–$181,000 year
RemoteUnited States
Job Summary
Develop and maintain strong relationships with key clients across the automotive vertical, identifying growth opportunities and driving profitable sales volume. Own the development of regional account plans, quantify potential growth, and coordinate solution development, pricing, and negotiations with internal stakeholders. Provide proactive proposals to solve customer challenges, manage high-severity escalations, and facilitate Quarterly Business Reviews. Track key account metrics, alert stakeholders to performance or cost-to-serve requirements, and ensure action plans are initiated for resolution. Maintain an up-to-date pipeline of current and future opportunities while collaborating with support, service, and management resources to meet account performance objectives.
Required Qualifications
- Degree or equivalent in business administration or transport/logistics
- Proven track record of having consistently achieved on a sales quota at a relevant scale
- Minimum >10 years' experience within the transport, logistics or freight forwarding industry (or similar service industry) with focus on the assigned Industry Vertical
- Significant sales experience
- Experience and affinity with the Automotive Industry Vertical
- Exposure to and working knowledge of all facets of contractual requirements
- Strong communication skills
- Exceptional listening skills
- Clear communication
- Exceptional writing
- Eloquent speaking
- Ability to explain complex topics to any audience
- Comfortability on the phone
- Comfortability with groups of people at any level
- Tactfulness when delivering facts
- Legal authorization to work in The United States without sponsorship now or in the future
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