Director Internal Communications
On-siteSingapore, Singapore
Job Summary
Manage global internal communications channels and content delivery to support business priorities and the People & Culture strategy. Partner with Corporate Affairs, Brand, Marketing, and Story Lab to select, source, or adapt content for deployment through internal digital channels. Lead the rollout of a new global digital employee communication platform by engaging users, monitoring performance, and driving adoption. Manage an integrated cross-channel editorial plan, oversee the bi-weekly global internal newsletter, and maintain governance standards for all content. Lead a small team responsible for channel management and digital content delivery while measuring performance and identifying improvement areas. Ensure compliance with risk control owners and Group policy standards, embedding the highest standards of ethics across Standard Chartered Bank.
Required Qualifications
- 8+ years of professional communications experience
- preferably in a financial institution or MNC
- A track record of developing and executing internal digital communications plans
- producing compelling content that aligns with internal content priorities
- Understanding of internal content strategies and digital communications best practices
- Experience with creating content to support or enhance a strategy / narrative
- Experience with producing content in various digital formats for internal channels (blogs, infographics, videos, podcasts)
- Understanding of intranet or web content management systems and communications measurement / analytics tools to develop insights
- Ability to think through desired outcomes of communications strategies and tactics
- consult with content submitters about whether their content aligns with these outcomes
- Ability to identify potential reputation or culture risk from a function's strategies, programmes or communications
- raise these concerns effectively
- Exceptional editing skills
- editorial decisioning capabilities
- Excellent written and verbal communication skills
- Ability to work in high-pressure environments and meet deadlines
- Ability to develop effective and collaborative working relationships
- Experience managing multiple stakeholders and third-party vendors, across multiple locations
Desired Qualifications
- People management experience is a bonus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.