Director, Global Payroll Operations
On-site · California, United States
Job Summary
Director, Global Payroll Operations leads end-to-end global payroll across regions, driving automation, standardization, governance, and partnerships with HR, Finance, and external providers. Oversees lifecycle activities including data validation, tax compliance, reporting, and issue resolution; manages vendor relationships and SLAs; champions AI-driven process improvements and KPI/tracking initiatives; ensures regulatory compliance and global payroll controls. Focused on optimizing efficiency, accuracy, and employee experience while overseeing a global payroll team and key performance indicators.
Required Qualifications
- Bachelor’s degree in Business, Finance, Human Resources, or related field
- 10+ years of progressive experience in global payroll operations, including multinational environments
- 10+ years of people management experience
- Deep knowledge of global payroll processes, compliance, and regulatory requirements
- Hands-on experience with enterprise payroll systems such as Workday, ADP, CloudPay, or similar platforms
- Strong understanding of payroll integrations with HRIS and financial systems
- Curious about experimenting with AI, automation, and digital tools to improve payroll operations
- Experience leading continuous improvement initiatives and driving process transformation
- Strong analytical, problem-solving, and organizational skills
- Excellent communication and stakeholder management skills across global teams
- High attention to detail and commitment to operational excellence
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