Director, Global Operations, HRSS
$168,980–$253,220 year
On-site · Raleigh, North Carolina, United States or Foster City, California, United States
Job Summary
Lead global HR Shared Services (HRSS) operations with a focus on vendor management, content management, reporting and analytics, training and quality to standardize and elevate service delivery across regions. Build and maintain partnerships with HR Business Partners and Centers of Excellence, drive standardization and continuous improvement, and ensure successful delivery of HRSS projects within scope, timeline, and budget. Develop and implement global training programs, oversee quality assurance, and ensure compliant, employee-focused HR processes including New Hire Integration, Relocations, Leaves and Exits, Tuition Reimbursement, and Employee Records. Demonstrate strong leadership, HRIS/Excel proficiency, and the ability to influence stakeholders across North America and Europe while fostering inclusion and talent development.
Required Qualifications
- Bachelor's degree
- 12+ years of relevant experience in HR/HR Operations or 10 years of relevant experience with a master's degree
- 4+ years of supervisory experience
- 2+ years of experience in setting up/managing HR shared services operations for a Shared Services delivery organization
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.