Director, Front Store Pricing
$100,000–$231,540 year
On-siteWoonsocket, Rhode Island, United States
Woonsocket, Rhode Island, United StatesOn-siteFull Time$100,000–$231,540 yearSenior LevelHEALTHCARELarge
Full TimeSenior LevelLargeHEALTHCARE
Job Summary
Set and execute pricing strategy for assigned business units by co-architecting category positioning, water levels, and tiering with merchant leadership. Own the commercial scorecard, including margin, share, and acquisition lift, by isolating variances and translating analytics into actionable narratives. Transform the pricing function by championing platform adoption, designing future-state workflows, and retiring legacy processes. Lead a team of senior managers and analysts to develop high-potential talent and establish commercial operating standards. Build trust-based relationships with DMMs and VPMMs to challenge assumptions and drive category growth.
Required Qualifications
- Set and execute pricing strategy in partnership with merchants
- Co-create category pricing strategy with DMMs/VPMMs: Reg/Net positioning, KVIs, water levels, GBB tiering, brand-tier laddering, zone intent
- Translate merchant priorities (share, margin, acquisition, basket) into pricing actions and measurable targets
- Lead pricing in category business reviews; present strategy, performance, and changes to merchant leadership
- Own WL strategy for assigned categories: competitive panel, benchmarking logic, and Reg/Net movement decisions
- Drive pricing through the decision platform (auto-pilot, PM-judgment, escalations) so strategy flows into execution
- Own the BU commercial scorecard: margin, share, KVI acquisition lift, forecast accuracy, basket impact
- Set baselines and targets; report progress on cadence to the Executive Director and merchants
- Investigate variances; isolate strategy, execution, market, or measurement cause and address it
- Mine the audit log and learning loop for overrides, forecast variance, and competitor reactions; feed back into strategy
- Turn analytics into commercial narratives merchants can act on: what worked, what didn't, next moves, recommendations
- Build trust-based relationships with assigned DMMs/VPMMs; be the first call on pricing, not the last
- Bring outside-in perspective — competitors, channels, category trends, test-market learnings (Raleigh, Chicago, PNW) — into strategy conversations
- Challenge merchant thinking with data; push back when the commercial case doesn't hold
- Propose hypotheses, design tests, act on results
- Represent the merchant view inside pricing; ensure platform and process reflect category realities
- Champion the platform transformation in the BU; drive adoption of new tools, workflows, and protocols with team and merchants
- Co-design future-state workflows with the Executive Director and Engg & Analytics; ground platform decisions in real use cases
- Pilot new methodologies in assigned BUs before chain-wide rollout; feed back what works and what needs refinement
- Retire legacy processes, tools, and workarounds; hold the line against parallel paths
- Lead a team of Sr Managers, Managers, and Analysts; set expectations, give feedback, develop high-potential talent
- Set BU operating standards for analysis, merchant engagement, decks, and decision docs
- Build development plans for reports; sponsor their visibility with senior merchants
- Hire for the future-state model: more commercial and analytical, less administrative than today
- Foster curiosity, commercial ownership, and accountability
- 10+ years of progressive experience in pricing, category management, commercial finance, retail strategy, or a closely-related commercial function
- Demonstrated track record of partnering with merchant or commercial leadership at Director / VP level; comfort operating as a peer to merchant counterparts
- People leadership experience: managed teams of 5-15+ with full-cycle responsibility for hiring, development, performance, and succession
- MBA or equivalent advanced degree in business, economics, statistics, or related quantitative discipline
- Prior consulting experience in retail strategy or pricing transformation
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