Director, Fleet Operations
$126,000–$182,000 year
On-siteLos Angeles, California, United States
Job Summary
Establish the operating models, service policies, and technology for TX Ready-to-Go, TX Bookable, and accessible vehicle programs from the ground up before the Games. Define and integrate fleet technology including booking platforms, dispatch, GPS/AVL, and telematics with relevant Games systems. Partner across functional areas and suppliers to lead readiness simulations, then direct service-side control of vehicle bookings, dispatch, and service recovery within the Fleet Operations Center during Games-time. Build and lead the Fleet Systems team while managing budgets, schedules, risks, and suppliers. This role requires onsite work in our Downtown Los Angeles office with flexible hours, including evenings, weekends, and holidays during peak periods. The Director will establish a resilient fleet system that keeps the Olympic and Paralympic Games moving, ensuring reliable transport for athletes and the Games family.
Required Qualifications
- 8+ years of progressively responsible experience in fleet operations, mobility, transportation technology, logistics, or major-event operations, including leadership
- Master's degree and 6+ years of relevant experience
- 10+ years of specialized professional experience
- Demonstrated experience in demand forecasting, fleet sizing, vehicle allocation, dispatch, and operational control for complex vehicle systems serving multiple stakeholder groups
- Experience implementing or integrating fleet-management systems, booking platforms, GPS/AVL, telematics, and driver applications
- Proven ability to lead cross-functional programs and manage teams, budgets, schedules, risks, and suppliers in a time-critical environment
- Available to work onsite in our Downtown Los Angeles-based office
- The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment
- Employees must be able to work efficiently in an open cubicle environment
- Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods
- Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games
- Works across office, venue, operational-center, and fleet environments, traveling across the Games footprint
- Flexible and extended hours during peak delivery periods
- Alternates between systems monitoring and on-site coordination
Desired Qualifications
- A bachelor's degree in Transportation, Logistics, Business, Operations, Technology, Engineering, Project Management, or a related field
- Relevant professional certifications — PMP, fleet management, transportation, logistics, or technology
- Delivering large-scale fleet or demand-responsive transport programs at the Olympic, Paralympic, or other major events, including accessible and electric-vehicle fleets
- Background in corporate fleet, chauffeur, taxi, ride-hail, or other demand-responsive transport
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