Director - Financial Crime Compliance Operations
On-siteLondon, England, United Kingdom
Job Summary
Lead global due diligence and screening operations for Hines' Financial Crime Compliance programme, managing Luxembourg fund investor AML/KYC activities across the investor lifecycle. Supervise complex high-risk cases, transaction due diligence, and vendor risk assessments while overseeing two analysts in Gurugram. Own operational delivery from onboarding through periodic review, establishing service standards and minimizing investor friction. Prepare management reporting, support regulatory submissions, and drive technology adoption to improve efficiency. Ensure consistent application of procedures and foster a culture of operational excellence within the Global Centre of Excellence.
Required Qualifications
- Significant experience leading Financial Crime Compliance operations, gained within investment management or transfer agency
- In-depth technical knowledge of Luxembourg AML regulation as well as wider anti-money laundering, sanctions, anti-bribery and corruption requirements
- Experience designing or managing AML/KYC operating models
- Strong organisational and operational planning capability
- A continuous-improvement mindset with the ability to use technology, automation and data to build scalable processes
- Sound judgement and ability to combine robust financial crime controls with an excellent investor experience
- Effective stakeholder management and influencing skills
- Strong people leadership and coaching skills
Desired Qualifications
- Experience in real estate or private equity
- Experience implementing technology or AI-enabled process improvements
- Experience working with offshore support functions / Global Centres of Excellence
- Degree in law, finance, business, economics or a related discipline, or equivalent relevant experience
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