Director Field Medical Capabilities
On-site · Barcelona, Catalonia, Spain
Job Summary
Director-led program to establish and continuously improve global field medical excellence across a matrixed organization. Drives global standards for field medical execution (SOPs, playbooks, core capabilities, toolkits), partners with Global and regional Medical Affairs, Medical Operations, and Compliance, and supports CRM capability requirements, adoption, and reporting (e.g., AlexCRM). Shapes a metrics-driven, insights-led framework to guide regional affiliates, develops curricula and onboarding for field medical teams, and enables scalable, compliant delivery of medical affairs activities across regions and affiliates. Emphasizes governance, data quality, AI-enabled enablement, and cross-functional collaboration to harmonize approaches while allowing local tailoring. Requires 10+ years in pharma/biotech, senior-level leadership, strong communication, and global travel.
Required Qualifications
- Minimum 10 years’ experience in the Pharmaceutical / Biotechnology industry with proven success in Medical Affairs, field medical leadership, medical operations, or a closely related commercial/strategy role
- Demonstrated experience leading field medical excellence, capabilities, and/or above-country field teams/MSLs in a highly matrixed global organization; rare disease experience preferred
- Strong strategic thinking and execution discipline with the ability to translate global strategy into scalable processes, tools, and measurable field outcomes
- Proven ability to influence without authority and build trusted partnerships across Global, regions, affiliates (including the US), Medical Operations, Training, HR, Compliance, and cross-functional stakeholders
- Experience working with CRM and digital platforms in a consultative/enablement capacity (requirements, adoption, reporting, usability)
- Demonstrated capability in data-driven performance enablement (KPI design, dashboards/scorecards, insight quality, and continuous improvement)
- Working knowledge of responsible AI applications in field effectiveness (e.g., coaching, in-call effectiveness, knowledge management) and ability to partner with enterprise teams to implement compliant solutions
- Excellent oral and written communication and presentation skills; exceptional business aptitude, creative problem-solving, and change leadership
- Fluent in English (written and spoken)
- Ability to travel globally as needed to support regions/affiliates and attend field visits (subject to applicable restrictions)
- Education Bachelor’s degree in a scientific (preferred) or business field
- Preferred Qualifications Previous MSL, MSL Manager, Field Medical Excellence, or Medical Operations experience in a rare disease organization
- Prior people and/or matrix management experience, including leading communities of practice and change programs across regions/affiliates
- Demonstration of coaching, mentoring, and developing high performance teams within a large, complex, highly matrixed business
- Experience partnering with enterprise initiatives (e.g., One MedEx) and operationalising knowledge hubs (e.g., SharePoint/MSL Hub) with strong governance and content lifecycle management
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