Director - FB
$90,000–$100,000 year
On-siteRichmond, Virginia, United States
Job Summary
Oversee all food and beverage operations for concerts, Broadway productions, private events, and other venue functions, including concessions, bars, premium hospitality, backstage catering, banquets, and special events. Direct front-of-house and back-of-house operations during events by proactively adjusting staffing, service, and logistics in real time. Manage event planning and execution while partnering with clients, promoters, and internal departments to ensure successful events and exceptional guest experiences. Oversee departmental budgets, financial performance, labor costs, inventory, purchasing, and revenue goals. Partner with culinary leadership to develop menus, pricing strategies, and promotional offerings. Ensure compliance with all health, safety, sanitation, alcohol service, OSHA, and company policies. Identify opportunities to improve operational efficiency, guest satisfaction, and overall business performance.
Required Qualifications
- Minimum of five (5) years of progressive food and beverage management experience in a high-volume entertainment, hospitality, or event venue
- Experience managing budgets, profit and loss (P&L), labor, inventory, purchasing, and multiple food service operations
- Strong leadership, organizational, communication, and problem-solving skills
- Demonstrated financial acumen with budgeting, forecasting, and cost control experience
- Ability to manage multiple priorities in a fast-paced, event-driven environment
- Knowledge of concessions, catering, premium hospitality, bar operations, and backstage food service
- Proficiency with Microsoft Office and food and beverage management systems
Desired Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Culinary Arts, or a related field preferred
- ServSafe Food Protection Manager Certification
- ServSafe Alcohol Certification (or equivalent)
- PCI Compliance Training
- CPR/First Aid Certification (preferred)
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