DIRECTOR, E-COMMERCE
$120,000–$150,000 year
HybridNew York City, New York, United States or New York, United States
Job Summary
Lead the e-commerce business for a portfolio of brands with accountability for revenue, conversion, profitability, and customer growth objectives. Own commercial performance across assigned brands, monitoring daily metrics to identify opportunities and risks while developing annual business plans and seasonal strategies. Translate brand positioning into compelling digital experiences that drive relevance and commercial success, partnering cross-functionally to optimize online customer journeys and implement advanced personalization capabilities. Establish measurement frameworks to evaluate initiative impact, foster a culture of experimentation, and lead high-performing teams with a focus on succession planning and continuous learning.
Required Qualifications
- Bachelor's degree
- 10+ years of progressive ecommerce leadership within retail, apparel or consumer brands
- Demonstrated ownership of meaningful digital businesses with responsibility for revenue and commercial performance
- Experience leading multiple brands, categories or business units within a complex retail organization
- Proven success developing digital go-to-market strategies that deliver measurable business growth
- Strong understanding of customer acquisition, CRM, loyalty, retention and customer lifetime value strategies
- Experience leading personalization initiatives using customer data, behavioral insights and modern ecommerce technologies
- Knowledge of Salesforce Commerce Cloud and modern ecommerce ecosystems
- Strong analytical and financial acumen with the ability to translate data into business decisions
- Experience leading managers and developing future leaders
- Exceptional communication, executive presence and cross-functional influencing skills
Desired Qualifications
- MBA
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