Director Digital Sales & Operations- Genesco Brands Group
On-siteNashville, Tennessee, United States
Job Summary
Develop and execute digital sales strategy aligned to annual plans across Amazon, Walmart, Target, Zappos, NSW.com, and partner eCommerce sites. Own channel performance, profitability, and forecast while setting the operating cadence and roadmap for all assigned digital channels. Lead pricing, promotion, retail media, and inventory decisions with Merchandising, Sales, Finance, and Brand partners. Drive performance across marketplace accounts and ensure product setup and launch readiness for partner-owned sites. Conduct weekly and monthly business reviews to identify risks and opportunities, then lead, coach, and develop the digital team. Establish clear ownership and accountability while resolving marketplace issues quickly.
Required Qualifications
- 7+ years of eCommerce, digital commerce, marketplace, account management, operations, or related experience
- Experience leading Amazon, marketplace, drop ship, or wholesale eCommerce channels
Desired Qualifications
- Strong understanding of Amazon 1P/3P, Vendor Central, Seller Central, retail media, pricing, promotions, inventory, and marketplace operations
- Proven ability to drive sales growth, profitability, and cross-functional execution
- Growth-driven change agent with a visionary approach to building digital sales and improving channel performance
- Strong analytical, communication, and leadership skills with experience managing direct reports preferred
- Bachelor's Degree in Business, Marketing, Merchandising, Ecommerce, or related field preferred
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