Director, Digital Experience and Strategy
HybridTokyo, Tokyo, Japan
Job Summary
Director, Digital Experience and Strategy role leading TUJ’s web strategy and UX across a Drupal-based digital ecosystem. Oversees website strategy, governance, analytics, accessibility, SEO/GEO, and platform development while managing a high-performing team and coordinating with Main Campus. Focus on aligning digital initiatives with enrollment goals, brand positioning, and audience engagement; responsible for governance frameworks, CMS migrations, and scalable, secure web infrastructure; lead cross-functional digital projects, vendor relationships, budgets, and training for distributed contributors; bilingual Japanese & English proficiency preferred.
Required Qualifications
- Bachelor’s degree in digital strategy, communications, marketing, information systems, UX, web development, or a related field
- Significant progressive experience leading enterprise web strategy, digital experience, or web operations in a complex organization
- Demonstrated experience leading Drupal or enterprise CMS environments
- Strong understanding of UX/UI principles, SEO strategy, accessibility standards, analytics platforms, and digital governance models
- Strong experience leading cross-functional digital projects including website redesigns, migrations, or platform modernization initiatives
- Proven ability to translate business and enrollment goals into measurable digital strategies and outcomes
- Strong leadership, communication, stakeholder management, and project management skills
- Significant experience managing teams, vendors, budgets, and competing institutional priorities
- Familiarity with GA4, Tag Manager, Hotjar, Siteimprove, or similar analytics and optimization platforms
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