Director, Customer Success – KFC US, Canada & LA&C

Lead regional customer success strategy, adoption, and value realization for KFC markets across Europe, ensuring measurable business impact from the Byte product suite including Smart Operations, Digital Ordering, and Byte OS. Act as the connective tissue between Product, Deployment, Brand Tech, BMU, and Franchisee stakeholders to drive product deployment into sustained restaurant performance. Focus on driving adoption, satisfaction, and commercial outcomes across all levels of the KFC ecosystem. This role supports the broader Byte product suite rollout within the European franchise network.