Director, Customer Engagement, Germany
HybridMunchen, Bavaria, Federal Republic of Germany
Job Summary
Lead product launches and commercial strategy for the oncology portfolio in Germany, orchestrating cross-functional readiness across Marketing, Field Force, and Medical Affairs. Direct Senior Product Managers and Omnichannel teams to build an agile, data-driven operating model while ensuring European strategies translate into locally relevant execution. Manage the end-to-end customer experience, collaborating with Area Business Leads to activate marketing initiatives and establish feedback loops between the field and commercial functions. Serve as the key interface to the European organization, aligning local delivery with scalable platform initiatives and driving innovation through advanced analytics and digital transformation within the RAS-addicted cancer therapeutic area.
Required Qualifications
- University degree in Natural Sciences, Medicine, Pharmacy, Business Administration or a comparable field
- Several years of senior marketing leadership experience in oncology
- Experience leading product launches, portfolio management, omnichannel initiatives and cross-functional teams
- Proven experience working within international and/or European Marketing organizations
- Strong understanding of modern digital and data-driven Marketing models
- Excellent communication, facilitation, influencing and stakeholder management skills in complex cross-functional environments
- Able to prioritize competing demands, deliver against tight timelines and travel within Germany and Europe as needed
Desired Qualifications
- Visibly embodies corporate Core Values while cultivating an energized team culture focused on patient impact
- Modern, agile leadership mindset focused on empowerment, speed and
- Flexible team player who thrives in a fast-growing environment, embraces change and manages ambiguity effectively
- Highly proficient in Microsoft Office applications, including PowerPoint, Excel and Word, as well as other relevant business software
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