Director, Credit Strategy & Accounts Receivable
$142,200–$192,360 year
On-siteNorwell, Massachusetts, United States
Job Summary
Design, implement, and maintain corporate credit policies, risk appetite, and portfolio concentration limits while overseeing credit assessment, lending limits, and the end-to-end Accounts Receivable function. Lead collections strategy to minimize Days Sales Outstanding, manage complex customer disputes, and provide high-level credit approval authority. Monitor portfolio health, ensure regulatory compliance, and deliver reporting on credit exposure and risk metrics. Manage the Credit and Accounts Receivable team, drive process improvements, and partner with Sales, Finance, and Legal to align strategy with business goals. Support sales efforts through direct customer engagement and lead ERP system implementations.
Required Qualifications
- Bachelor's degree in business, Accounting, Finance, or a related field (or equivalent experience)
- Seven to ten years of experience in credit management, accounts receivable, or related functions
- Prior leadership experience with direct team management
- Strong understanding of credit risk principles, including exposure management, collections, and invoicing
- Experience with ERP systems, including involvement in implementations or enhancements
- Proven ability to lead AR operations and drive process improvements
- Strong analytical skills with the ability to interpret financial and operational data such as DSO and bad debt trends
- Excellent communication and stakeholder management skills
- Demonstrated ability to collaborate across functions and build trusted partnerships
- Effective problem-solving and decision-making skills, with the ability to act quickly when needed
- Ability to support sales teams while balancing risk and customer relationships
- Willingness to travel and maintain an in-office presence as required
- Must be a U.S. Person as defined by ITAR (U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee)
- Visa sponsorship is not available; only candidates authorized to work in the United States will be considered
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