Director, Consumer Product Management
$233,000–$278,000 year
HybridChicago, Illinois, United States or New York City, New York, United States
Job Summary
Own the consumer growth system end-to-end, managing conversion, retention, cross-sell, and organic user-to-user growth over paid media. Set and evolve consumer growth strategy grounded in data and rigorous prioritization while driving multi-category adoption across gas, grocery, and restaurants. Lead a team of consumer product managers, scale the team with an AI-centric approach, and partner with Design, Data, and Marketing to turn insights into measurable product bets. Balance supply/demand and unit economics to build habit formation and frequency into the core product experience.
Required Qualifications
- Track record owning consumer app growth through a hypergrowth curve, including the full growth system (conversion, retention, cross-sell, organic growth)
- Strong product judgment — high-quality, high-polish consumer experiences and disciplined prioritization
- Deep consumer app expertise
- Secondary marketplace expertise (supply/demand, unit economics)
- Experience building habit-forming products and driving adoption across multiple use cases or product lines
- AI-centric approach to scaling product management
- Experience leading a team of PMs (5-10) and growing PM talent
- 10+ years PM experience
- Curious, hungry to grow, bias for progress over perfection
- In-office attendance on Monday, Tuesday, and Thursday
- Hybrid role based in Austin, Chicago, DC, or NYC office
Desired Qualifications
- Fintech, marketplace, or transaction-driven product background
- Experience designing for trust and credibility as a conversion lever
- Exposure to payments or financial-experience product work
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