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GMHCPosted 1 month ago

Director, Communications & PR

$75,000–$90,000 year

HybridNew York City, New York, United States or New York, United States

Full TimeSenior LevelMedium

Job Summary

Develop and execute earned media, external communications, and thought leadership strategies to strengthen GMHC's external profile and organizational positioning. Serve as a primary day-to-day media contact, building relationships with journalists and securing placements across traditional and emerging platforms. Draft press releases, op-eds, and briefing documents while preparing executives for interviews and public appearances. Monitor emerging news and reputational risks to coordinate rapid-response communications and manage sensitive content with cultural humility. Collaborate cross-functionally with Brand, Digital, Development, and Programs to align messaging and support major initiatives. This role requires a hybrid schedule in the New York City tri-state area, including mandatory attendance at AIDS Walk New York and flexibility for non-traditional hours.

Required Qualifications

  • Minimum of seven (7) years of progressively responsible professional experience in communications, public relations, media relations, journalism, or a related field.
  • Demonstrated success securing meaningful earned media coverage across traditional and emerging platforms.
  • Strong knowledge of the current and evolving media landscape, combined with experience developing and executing media relations, external communications, or thought leadership strategies across traditional and emerging platforms.
  • Advanced writing, editing, proofreading, and message-development skills, including the ability to translate complex health, policy, programmatic, and organizational information into clear and accessible communications.
  • Experience preparing executives, organizational leaders, or subject matter experts for interviews and external appearances.
  • Strong editorial judgment, discretion, and professionalism, including the ability to identify communications opportunities, reputational risks, and sensitive or time-critical issues.
  • Ability to independently manage multiple projects, deadlines, and urgent requests while seeking appropriate review, approval, and guidance.
  • Strong relationship-building skills and the ability to work effectively with executives, program leaders, community stakeholders, media professionals, vendors, and colleagues across departments.
  • Demonstrated ability to develop inclusive, accurate, culturally responsive, stigma-free, trauma-informed, and people-first communications in partnership with LGBTQ+ communities, communities of color, people living with HIV, and other communities affected by health inequities.
  • Intermediate to advanced level of proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and comparable virtual meeting, collaboration, and document-sharing platforms.
  • Intermediate to advanced level of proficiency in media databases, journalist relationship-management tools, and monitoring platforms, such as Muck Rack or Cision, including systems used to maintain media contacts, editorial calendars, outreach records, briefing materials, and coverage reports.
  • Intermediate to advanced level of proficiency in project management and workflow tools such as Asana or comparable platforms.
  • Intermediate to advanced level of proficiency in basic media analytics and reporting, including the ability to interpret coverage, reach, engagement, sentiment, and other available indicators of communications effectiveness.
  • Ability to work non-traditional hours (evenings and weekends) as needed to support events, campaigns, urgent communications needs, developing media inquiries, and time-sensitive reputational matters.
  • Residence within New York City or the surrounding tri-state area.

Desired Qualifications

  • Experience developing communications for nonprofit, healthcare, public health, HIV services, LGBTQ+ advocacy, fundraising, public education, community engagement, or social justice initiatives.
  • Established relationships with journalists, editors, producers, podcast hosts, digital creators, or other media professionals relevant to GMHC's work.
  • Experience supporting an organizational rebrand, service expansion, or significant change in organizational positioning.
  • Experience with crisis communications, rapid response, or reputation management.
  • Experience coordinating the work of communications consultants, contractors, vendors, or interns.
  • Bachelor's degree in communications, public relations, journalism, marketing, English, public health, or a related field.
  • Familiarity with major social media platforms and related scheduling, listening, and analytics tools, such as Sprout Social.
  • Familiarity with content management systems, email marketing platforms, Google Analytics or comparable analytics tools, and basic design applications such as Canva, Adobe Express, or Adobe Creative Cloud.

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