Director, Commerce Delivery & Capability (UK)
On-siteLondon, England, United Kingdom
Job Summary
Define and lead the end-to-end commerce delivery model across retail media activation and embedded teams, establishing standards for execution excellence. Own all activation at scale, driving performance excellence in optimisation, pacing, reporting, and QA while ensuring campaigns are executed to a high standard. Build capability frameworks, training programmes, and operating models to enable scalable growth and consistent delivery. Ensure commerce is fully embedded within wider media execution, aligning with cross-channel teams for joined-up activation. Set and track performance benchmarks, identify delivery risks, and embed a culture of continuous improvement. Partner with senior leadership to support client performance agendas and ensure delivery aligns to commercial objectives. This role requires a senior leader with expertise in scaling commerce functions and building scalable systems.
Required Qualifications
- Senior leader with a track record of scaling commerce or media delivery functions
- Strong expertise in retail media activation and platform execution
- Experience building operating models, standards, and scalable systems
- Highly structured, with a focus on execution excellence and consistency
- Able to translate strategy into practical, high-performing delivery
- Credible in senior client environments, particularly on performance and execution
- Right to work in the UK
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